Terms and Conditions
These terms and conditions explain how shopping at NX Kiddo World works, from placing an order to refunds, returns, shipping and how we look after your personal information. Please read them before you buy from our kids clothes shop.
On this page
General terms and conditions
1. Acceptance of Terms
By accessing or using NX Kiddo World’ website, you agree to be bound by these Terms and Conditions.
2. User Conduct
You agree not to engage in any activity that disrupts or interferes with the functioning of the website or its services.
3. Intellectual Property
All content and materials available on the website are protected by intellectual property laws.
4. Limitation of Liability
NX Kiddo World shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of the website.
5. Indemnification
You agree to indemnify and hold NX Kiddo World harmless from any claims, losses, liabilities, damages, costs, and expenses arising out of or relating to your use of the website.
6. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
Refund Policy
1. Eligibility for Refunds
Refunds are only available for products that are returned in their original condition within 5–7 working days of purchase.
2. Refund Process
To request a refund, please contact our customer support team with your order details.
3. Refund Timeframe
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and the approval or rejection of your refund. Once approved, refunds will take 5–7 working days to be credited into the beneficiary’s bank account.
4. Exchanges
We only replace items if they are defective or damaged. In case of exchanges, we will initiate the process within 5–7 working days and the replacement will be delivered within 5–7 working days.
Return Policy
1. Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it.
2. Return Process
To initiate a return, please contact our customer support team within 5–7 working days of receiving your item.
3. Return Shipping
You will be responsible for paying for your own shipping costs for returning your item.
4. Return Time Frame
In case of an approved return, your replacement will be delivered within 5–7 working days.
Shipping Policy
1. Shipping Rates
Shipping rates are calculated based on the weight of your order and your location.
2. Shipping Times
Orders are typically processed, shipped, and delivered within 5–7 working days.
3. International Shipping
We offer international shipping to select countries. Please note that customs duties and taxes may apply. Orders will be delivered within 5–7 working days.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Privacy Policy
1. Information We Collect
We collect personal information such as your name, email address, and payment details when you place an order or sign up for our newsletter.
2. How We Use Your Information
We use your information to process your orders, communicate with you, and improve our services.
3. Cookies
We use cookies to personalize content, analyze our traffic, and improve your browsing experience.
4. Data Security
We take precautions to protect your information both online and offline.
5. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time.
Questions about these terms and conditions
If anything here is unclear, or you need help with an order, refund or return, please contact us and our team will be happy to help. We may update these terms and conditions from time to time, so please check this page before each order. For general information about your rights as an online shopper in India, you can also visit the Department of Consumer Affairs.